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2nd Mechanical Opinion


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In July while heading to NJ from GA for a funeral, my power steering pump went out in DC. I ...



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Old 10-31-2017, 06:44 PM
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2nd Mechanical Opinion

In July while heading to NJ from GA for a funeral, my power steering pump went out in DC. I had a local mechanic replace it because the dealer couldn't see me until later that week. So got a new pump and made it to NJ but before I got there my truck started making a noise just like before the pump went out. So I had the local dealer look at it and they said it needed a belt. Since I was out of town, they put me priority. They replaced the belt. On the way home from NJ, my truck started back making the noise so took to local dealer. They replaced the pump because they said the local guy used an aftermarket part, then they said the belt was fine but that I needed a new line. So, got truck back still making noise now Im over $3000 into repair. So they said since its a new line make take a min for the noise to go away. Been over a month still hear noise. It lasts for a bout 5-10 mins after starting up then stops. Took it back, they said mechanic heard slight noise but its as the heat shield to exhaust manifold. I got it replaced. Got the truck back 8 days later, still making noise. This noise wasn't there before and I don't know if they aren't taking me serious because I'm a female or what. Ive tried to upload video but can't. Some say it may be the belt and some say the pulley. I wish I could upload video.

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Old 10-31-2017, 07:04 PM
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Hold on lady, some of the good guys here will lend a hand----and the answer will be correct.
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Old 10-31-2017, 07:17 PM
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Old 10-31-2017, 07:30 PM
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Have you had your oil changed recently? SRT10's make odd noises, just as you are describing, when the incorrect (non-Viper) filter is used.
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This has to be a sick joke
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Old 10-31-2017, 08:35 PM
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Could be your tensioner or idler pulley? If this noise is belt related. I'm trying to figure out how this has cost you 3k? Not much help without a video to help pinpoint the noise
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Old 10-31-2017, 11:00 PM
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Post the video on youtube then link it here.
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Old 11-01-2017, 12:15 AM
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Link to video

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Originally Posted by blazinsrt View Post
Post the video on youtube then link it here.
Great idea!!! Uploaded it! Here's the link: https://youtu.be/v_HJ14fgHi0
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Old 11-01-2017, 12:19 AM
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Sounds like belt and pulley noise. But since your p/s pump was replaced they had to remove and replace the pulley and if it is off a bit it will give you belt chirp. Now you need to find a pulley alignment tool usually a clamp on laser and see if the pulley is out of alignment.

Last edited by rbabody; 11-01-2017 at 12:24 AM. Reason: Edit
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Old 11-01-2017, 12:21 AM
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Originally Posted by caveman View Post
Have you had your oil changed recently? SRT10's make odd noises, just as you are describing, when the incorrect (non-Viper) filter is used.
Yes I have. It was at Express Oil Change & Tire Engineers in Warner Robins, GA. When its due for an oil change, I can take it to the dealer.
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Old 11-01-2017, 12:43 AM
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It needs to go to a real Viper tech. All these folks guessing is as bad as the mechanics that guessed and threw $3000 into it to not fix it. My .02
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