kickinassrt-10
Full Access Member
I just had my transmission rebuilt. I took it on a drive and it was sounding solid unlike the last floppy loose sounding transmission build. Before this my truck had made some noises and the last trans shop said they couldn't find the exact noise but to replace the carrier bearing because of play and see if that helps.
-It did for a week. Then the noise returned like a metal vibration sounded while under even constant acceleration.
I had it rebuilt thinking this would eliminate the problem and help the truck run better. I picked up the truck this morning and drove it through the city fine. They told me no special driving or wear in period. So I got on the turnpike to work and I got on it a little they and the truck felt somewhat sluggisha nd making a bad noice. I turned around and went back to the shop, Looked under the truck and noticed the carrier bearing was completely destroyed, rubber bushing gone, and the bearing split in 2 pieces.
This was just built under warranty and my 2nd carrier bearing. This was less than year old and blew apart. My question is, does anyone have this problem? Also should I be held responsible for the bearing since it was ok when I brought the truck there?
I asked the master tech and he said there is really no movement of the bearing. I asked if his guy might have made an honest mistake and accidentally hit the bearing or not notice something, which he replied there is nothing that you can hit or mess up.
I'm not a master tech but i figure you have to join 2 drive shaft pieces between this bearing, there may be room for error. Can someone that is in the service industry and with experience help me. What would you do for your customer in this situation? Also is there room for error where they could have made the mistake?
Any help is appreciated!!!
-It did for a week. Then the noise returned like a metal vibration sounded while under even constant acceleration.
I had it rebuilt thinking this would eliminate the problem and help the truck run better. I picked up the truck this morning and drove it through the city fine. They told me no special driving or wear in period. So I got on the turnpike to work and I got on it a little they and the truck felt somewhat sluggisha nd making a bad noice. I turned around and went back to the shop, Looked under the truck and noticed the carrier bearing was completely destroyed, rubber bushing gone, and the bearing split in 2 pieces.
This was just built under warranty and my 2nd carrier bearing. This was less than year old and blew apart. My question is, does anyone have this problem? Also should I be held responsible for the bearing since it was ok when I brought the truck there?
I asked the master tech and he said there is really no movement of the bearing. I asked if his guy might have made an honest mistake and accidentally hit the bearing or not notice something, which he replied there is nothing that you can hit or mess up.
I'm not a master tech but i figure you have to join 2 drive shaft pieces between this bearing, there may be room for error. Can someone that is in the service industry and with experience help me. What would you do for your customer in this situation? Also is there room for error where they could have made the mistake?
Any help is appreciated!!!