Hellcat Hauler
Active Member
- Joined
- Oct 6, 2023
- Messages
- 78
- Reaction score
- 206
Overall experience;
Their customer service is lacking.
They are in Australia.
Seems like a big company from tons of advertising and a professional website, but after my experience feels like one guy working out of his garage when he gets home from his job at the mill. Who knows....
What I ordered;
-left side mount S1 T56 Viper shifter assembly
-direct high lever shifter - 3rd pic
-electronic gear indicator - 4th pic
-gauge cup insert for indicator - 5th pic
-sensor and mount - 6th pic
-shifter weatherproof surround - 7th pic
No instructions or specs, you have to download them from their site. There are plenty of videos on you tube.
https://s1sequential.com/wp-content/uploads/2017/09/ford_magnum-xl-fitting-instructions.pdf
They were quick sending my shifter, but they forgot everything else.
1 of 6 items received lol. No phone number to call, took a couple days to get an email response, and it was less than a one sentence answer... no apology etc. A couple days later a tracking number sent. A day or two later, tracking shows Las Vegas, not Pittsburgh. Another email sent, and another day or two for a response. Said it is being redirected. Four days later, on hold but says Pittsburgh on the tracking number. Sits in LA for a day or 2. Four more days to Cincinnati, then there for two, and that is where I am at...... waiting.
The reason I chose this shifter.....
The t56 H pattern in our trucks is sloppy, especially compared to the t56 in my 07 and 08 GT500 mustangs. I spend way too much time looking for gears, especially high gear up down shifts. So, I had driven a gt500 drag car with this shifter a few years ago and loved it. The way it works is simple, you still use a clutch pedal, but shifts are only - to the front and + to the rear in a straight line. The shifter moves everything with a cam on it's own. Pretty slick, you can't miss a gear.
Their customer service is lacking.
They are in Australia.
Seems like a big company from tons of advertising and a professional website, but after my experience feels like one guy working out of his garage when he gets home from his job at the mill. Who knows....
What I ordered;
-left side mount S1 T56 Viper shifter assembly
-direct high lever shifter - 3rd pic
-electronic gear indicator - 4th pic
-gauge cup insert for indicator - 5th pic
-sensor and mount - 6th pic
-shifter weatherproof surround - 7th pic
No instructions or specs, you have to download them from their site. There are plenty of videos on you tube.
https://s1sequential.com/wp-content/uploads/2017/09/ford_magnum-xl-fitting-instructions.pdf
They were quick sending my shifter, but they forgot everything else.
1 of 6 items received lol. No phone number to call, took a couple days to get an email response, and it was less than a one sentence answer... no apology etc. A couple days later a tracking number sent. A day or two later, tracking shows Las Vegas, not Pittsburgh. Another email sent, and another day or two for a response. Said it is being redirected. Four days later, on hold but says Pittsburgh on the tracking number. Sits in LA for a day or 2. Four more days to Cincinnati, then there for two, and that is where I am at...... waiting.
The reason I chose this shifter.....
The t56 H pattern in our trucks is sloppy, especially compared to the t56 in my 07 and 08 GT500 mustangs. I spend way too much time looking for gears, especially high gear up down shifts. So, I had driven a gt500 drag car with this shifter a few years ago and loved it. The way it works is simple, you still use a clutch pedal, but shifts are only - to the front and + to the rear in a straight line. The shifter moves everything with a cam on it's own. Pretty slick, you can't miss a gear.
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