Steering wheel loose...

[500snakz]

Dealer took out dash for a repair. Now steering wheel has a rattle. Feels like the front end is worn out. Steering wheel has movement up and down. The bolts holding the column up are tight. I looked as I moved the wheel and the whole rack and pedals move. Any ideas?

 

[JTS VENOM PERFORMANCE]

go back to the dealer with a shotgun

 

[VIPR PWR]

go back to the dealer with a shotgun

:rock::rock::rock: With your Lawyer

 

[evanandretti]

Yeah seriously man - go in red hot and tell them to figure there shit out.

 

[500snakz]

Well those thoughts have crossed my mind. But what is the problem with the loose steering wheel and the whole rack? I want to know what the problem is when I go back. That way they cant blow smoke up my ass...

 

[1fast10]

Im not sure bud but even if you have to take it back a 100 times I'd do it... and if they cant get it right time for a courtesy vehicle after all you are an SRT owners. We're actually supposed to get the 5star treatment... just like the SS with Chev and the SVt with Ford

 

[500snakz]

I think the 5 star treatment went away with the management change there. Now it's called the 5 inch deep treatment.

 

[1fast10]

Can I quote that in my sig hahaha?

 

[500snakz]

Well...good and bad news. I spoke with the GM there. I have new door panels ordered. They are working on the steering as I type this. Thats all good news.
Now for the bad...The service manager was fired right after I showed the GM my door panels and steering wheel looseness. DAMN...right before Christmas...I feel bad, but I think it was just the final straw.
The GM came out and looked, and told them to take care of it and to do whatever they had to do to make me happy, even a rental car(I don't need one). He then went inside and fired the service manager and had a group meeting with all of the employees....:congrats: