Not trying to stir the pot any ,but i can say this ,,and this is true in my job and im sure in the auto parts biz side of it ,,,i spend a large part of my day at work quoting prices ,,peeps will work me to death asking for quotes and not buying a damn thing ,granted thats part of doing biz ,,BUT there come a point where you just work on things at hand and stop the all day long quoting of price ,how much for shipping ,,how long will it take to get ,when will there be a sale ,,can you do a group buy blah blah blah ,,,now never never never did i say never have i turned someone down or did not return a call that someone said HEY I WANT THIS TELL ME HOW TO PAY did i not return their call same day !