94rt10ohio
Full Access Member
As many owners have experienced the Pirrelli's on several of our trucks tend to make the truck ride bad, vibration from the rear. I wrote DC about this, keeping in mind I do have the issue, but never had it looked at. This is the letter I got back. Not much of a help other than the letter states the dealer should do what it takes to fix it. Personally, I think that means new tires, not Pirrelli's. I might take my truck to the dealer before I bolt my new tires/rims to the truck, let them document the issue, then ride back with the new rubber and document the lack of the issue. Maybe I can get some $$ back on my new tire purchase.
Thank you for contacting the Chrysler Group Customer Assistance Center.
Your message concerning a problem with your dodge Ram, was received and
reviewed by the DaimlerChrysler Customer Assistance Center.
We suggest that you give your local DaimlerChrysler dealer the
opportunity to assist you. Their service personnel have the factory
training, equipment and information available to diagnose and correct
concerns with DaimlerChrysler vehicles.
Furthermore, your dealer is empowered by DaimlerChrysler to determine
the merits of any goodwill policy consideration for repairs beyond the
coverage of your manufacturer's warranty. Should you have any further
questions, please feel free to contact the DaimlerChrysler Customer
Assistance Center at 800-992-1997 for additional discussion.
Thanks again for your email.
Sincerely,
Teresa
Senior Staff Representative
Chrysler Group Customer Assistance Center
Thank you for contacting the Chrysler Group Customer Assistance Center.
Your message concerning a problem with your dodge Ram, was received and
reviewed by the DaimlerChrysler Customer Assistance Center.
We suggest that you give your local DaimlerChrysler dealer the
opportunity to assist you. Their service personnel have the factory
training, equipment and information available to diagnose and correct
concerns with DaimlerChrysler vehicles.
Furthermore, your dealer is empowered by DaimlerChrysler to determine
the merits of any goodwill policy consideration for repairs beyond the
coverage of your manufacturer's warranty. Should you have any further
questions, please feel free to contact the DaimlerChrysler Customer
Assistance Center at 800-992-1997 for additional discussion.
Thanks again for your email.
Sincerely,
Teresa
Senior Staff Representative
Chrysler Group Customer Assistance Center
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