B&B complete exhaust - a warning to all !

[moparracing]

Be very careful what you purchase from B&B exhaust & Roe Racing..... The pictures on both websites show flanges between the midpipes & catback, but what you'll get is a slip joint/clamp setup.

http://www.bbexhaust.com/truck/srt10/

http://www.roeracing.com/ProductCart/pc/viewPrd.asp?idcategory=79&idproduct=201

The reason i purchased this setup was because of the flanges, to make swap out of the midpipes from catless to high-flow much easier...... apparently this is a change they've made recently & you won't know unless you ask.... Be Aware !!

On a side note: For me, customer service isn't what you get when things go smoothly, it's what you get when vendors fix things when they don't......

20% restocking fee & ~$150.00 return shipping is not a fair resolution either.

 

[BigRed460]

I would have bought it from you for 20% off and you paying shipping...

 

[sleeper]

I think if it don't match the pictures of the web sites you should get all your money back and shipping. This IMO is false advertising. One of the reasons the B & B is so high priced is because of the flanges, and now they are cutting back to make more profit.

 

[SrtBrad]

I think you should get a 100% refund with no shipping cost to you at all. You bought a product that was falsely advertised to you. Have you talked to the vender about a 100% refund and what did they say?

Thank you for the "Heads Up."

Brad

 

[moparracing]

I think if it don't match the pictures of the web sites you should get all your money back and shipping. This IMO is false advertising. One of the reasons the B & B is so high priced is because of the flanges, and now they are cutting back to make more profit.

exactly !!! and no warning of this change........ roe has said nothing about this either.......

 

[moparracing]

I think you should get a 100% refund with no shipping cost to you at all. You bought a product that was falsely advertised to you. Have you talked to the vender about a 100% refund and what did they say?

Thank you for the "Heads Up."

Brad

agreed........ sadly b&b turned me down for remaking them with the flanges or full refund.........

@ this point, if they sent me 3 hole collector exhaust flanges for 3" exhaust in stainless steel, i'd have my local exhaust guy weld them in......

 

[mauiSRT/10]

No more flanges? That sucks......I would call your credit card company and talk with them.

patrick

 

[Gaboon]

I must have lucked out since mine came with the flanges. Sorry to hear that you are not happy though. On a side note how does it sound.

 

[moparracing]

I must have lucked out since mine came with the flanges. Sorry to hear that you are not happy though. On a side note how does it sound.

the "flangeless upgrade" is a recent change (last few months) -- that's a laugher..........

i'm researching where to get 3 hole collector exhaust flanges for 3" exhaust in stainless steel, before i install......

Anyone have a good place to get them ??

 

[nycstev]

do the headers still have a flange?

 

[moparracing]

do the headers still have a flange?

yes..... but the mids to catback did not........

 

[Hamrhead]

yes..... but the mids to catback did not........

And how much do these things cost?:dontknow:

I know they ain't cheap.

Probably found a way to save a few bucks...

 

[Craig]

Screw that man put the charge in dispute thats total bullshiet, Roe wouldn't help you either?? :dontknow:

 

[Speed Racer]

yup

Be very careful what you purchase from B&B exhaust & Roe Racing..... The pictures on both websites show flanges between the midpipes & catback, but what you'll get is a slip joint/clamp setup.

http://www.bbexhaust.com/truck/srt10/

http://www.roeracing.com/ProductCart/pc/viewPrd.asp?idcategory=79&idproduct=201

The reason i purchased this setup was because of the flanges, to make swap out of the midpipes from catless to high-flow much easier...... apparently this is a change they've made recently & you won't know unless you ask.... Be Aware !!

On a side note: For me, customer service isn't what you get when things go smoothly, it's what you get when vendors fix things when they don't......

20% restocking fee & ~$150.00 return shipping is not a fair resolution either.

This is true. I got some pics too if I need to post em. My garage guy said he spent hours getting these suckers to install. Said it was the worst system he ever installed (said he's going to call em) so, thought I'd let you guys know to be ready with the WD and the prybars.

Perry

 

[moparracing]

And how much do these things cost?:dontknow:

I know they ain't cheap.

Probably found a way to save a few bucks...

that's what i have issue with..... they advertise them flanged (you would expect more cost), but that's not how they're sold.......

other systems are alot cheaper & made with the slip joint/clamp......

 

[moparracing]

Screw that man put the charge in dispute thats total bullshiet, Roe wouldn't help you either?? :dontknow:

crickets........

 

[mosrt10]

Sorry to hear that bro . My JMB mids came as a complete ready to install setup(including the man Justin installing them himself) . Maybe Billy Boat needs to drive his a$$ down to your house and stick those sucka's on for you.

 

[moparracing]

Sorry to hear that bro . My JMB mids came as a complete ready to install setup(including the man Justin installing them himself) . Maybe Billy Boat needs to drive his a$$ down to your house and stick those sucka's on for you.

at the very least, B&B and especially Roe Racing, should try to do something for me...... there's a supercharger on the horizon........:dontknow:

 

[nycstev]

I just orderd BB catback. Id like to see how it comes with or WO flanges

 

[nycstev]

Mr Billy Boat wrote back to me personally:


Although some did like the flanges better than a slip (including me, which is why it was built that way in the first place) , we had many leaking and fit issues with them. The clamp is an OE style clamp and has worked very well, and we have not had any problems.

Billy Boat
Billy Boat Performance Exhaust
23045 N. 15th Ave
Phoenix, AZ 85027
623 581-7600
[email protected]